Terms of Service

AI VEO Terms of Service - Please read these terms carefully before using our platform.

Terms of Service

Last Updated: January 15, 2026

1. Acceptance of Terms

By accessing or using AI VEO ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you and AI VEO Inc. ("we," "us," or "our").

2. Description of Service

AI VEO is an AI-powered content creation platform that provides:

  • Text-to-image generation
  • Text-to-video generation
  • Image-to-video conversion
  • AI music generation
  • Related creative tools and services

3. Eligibility

To use the Service, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into these Terms
  • Not be prohibited from using the Service under applicable laws
  • Maintain only one account per person

4. Account Registration

4.1 Account Creation

You may create an account using:

  • Email and password
  • Google OAuth
  • GitHub OAuth

4.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

4.3 Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Engage in fraudulent activity
  • Abuse the Service
  • Remain inactive for extended periods

5. Acceptable Use

5.1 Permitted Use

You may use the Service to:

  • Generate creative content for personal or commercial purposes
  • Create marketing materials
  • Develop artistic projects
  • Produce educational content

5.2 Prohibited Use

You agree NOT to:

  • Generate illegal content (CSAM, violence, etc.)
  • Create content that infringes intellectual property rights
  • Use the Service to harass, abuse, or harm others
  • Attempt to reverse engineer or hack the Service
  • Use bots, scrapers, or automated tools to access the Service
  • Resell or redistribute access to the Service
  • Circumvent usage limits or credit systems
  • Generate content for deceptive or fraudulent purposes

5.3 Content Guidelines

You may not generate content that:

  • Depicts sexual content involving minors
  • Promotes hate speech or discrimination
  • Incites violence or illegal acts
  • Invades privacy or defames individuals
  • Contains malware or harmful code

6. Intellectual Property

6.1 Your Content

  • You retain ownership of content you generate
  • You grant us a license to process and store your content
  • You are responsible for ensuring you have rights to any input materials

6.2 AI VEO Content

  • All platform code, designs, and trademarks are our property
  • You may not copy, modify, or distribute our content without permission

6.3 Commercial Use

  • Content generated on paid plans may be used commercially
  • Free plan content may have usage restrictions
  • You are responsible for complying with third-party AI model terms

7. Payment and Subscription

7.1 Pricing

  • Prices are listed on our Pricing page
  • We reserve the right to change prices with notice
  • All fees are in USD unless otherwise stated

7.2 Subscription Terms

  • Subscriptions automatically renew unless cancelled
  • You can cancel anytime through your account settings
  • Cancellations take effect at the end of the billing period

7.3 Credits

  • Credits are platform currency for AI generations
  • Subscription credits reset monthly
  • One-time purchase credits do not expire
  • Credits are non-transferable and non-refundable

7.4 Refund Policy

  • New subscriptions: 3-day refund period
  • Refunds are processed to the original payment method
  • Refund eligibility requires minimal usage (see full policy)

8. Disclaimers

8.1 Service Availability

  • We strive for 99.9% uptime but do not guarantee uninterrupted service
  • Maintenance windows may cause temporary downtime
  • We are not liable for service interruptions

8.2 AI Content

  • AI-generated content may not always meet your expectations
  • We do not guarantee the accuracy or appropriateness of AI outputs
  • You are responsible for reviewing and editing generated content

8.3 Third-Party Services

  • We integrate with third-party AI models
  • We are not responsible for third-party service availability or changes

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to amounts paid in the 12 months prior to the claim
  • We are not liable for damages resulting from your use of generated content

10. Indemnification

You agree to indemnify and hold harmless AI VEO from claims arising from:

  • Your use of the Service
  • Content you generate
  • Your violation of these Terms
  • Your violation of third-party rights

11. Termination

11.1 By You

You may terminate your account at any time through account settings.

11.2 By Us

We may terminate or suspend your account for:

  • Violation of these Terms
  • Fraudulent activity
  • Extended inactivity
  • Legal requirements

11.3 Effect of Termination

  • Your access to the Service will cease
  • Your data will be deleted according to our Privacy Policy
  • Any outstanding payments remain due

12. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes via:

  • Email notification
  • Site announcement
  • Updated "Last Updated" date

Continued use after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of California, USA, without regard to conflict of law principles.

14. Dispute Resolution

14.1 Informal Resolution

We encourage you to contact us first to resolve any disputes informally.

14.2 Arbitration

Any disputes will be resolved through binding arbitration in San Francisco, California.

14.3 Class Action Waiver

You agree to resolve disputes individually and not as part of a class action.

15. Contact Information

For questions about these Terms:

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and AI VEO regarding the Service.